Shipping your package
DAAD ships worldwide.
Packages are generally dispatched within 6 days after receipt of payment. They are sent insured via PostNl with a tracking number and delivered with signature. We will send you a link to track your package online. DAAD AMSTERDAM is not responsible for any delays by PostNl.
We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
DAAD AMSTERDAM only accepts returns from items from the DAAD COLLECTION.
Other items can't be returned.
For returning DAAD COLLECTION:
Send an email to firstname.lastname@example.org within 14 days after receiving the package and let us know if you want to exchange or a refund, orders signed in for return after 14 days will not be accepted.
When you have contact us, please make sure you will send us the track and trace number from your returned package, orders send back after 14 days will not be accepted.
You will have to pay the return costs and is your responsibility until we have accept the package.
Once we've received your returned item(s), we will transfer the refund (ex shipping costs) within two weeks.
Exchanges are free, and can only be done once each order.
Returns will only be accepted when items are unused, unwashed, with all Original labels attached and in the original packaging.
Send your returned items to:
Singel 369 h
1012 WL Amsterdam